JLabWork Buds in-Ear True Wireless Headset with Detachable Noise-Canceling Boom Mic, Black, Long 55+ Total Hours Playtime, Bluetooth Multipoint, USB-C Charging Dock

TL;DR: Get these if you are prioritizing microphone quality - they really are the only good option out there, especially in this form factor.I see quite a few negative reviews on these earbuds, and I believe it's because people have the wrong expectation. If you're looking for work earbuds that are portable and sound clear on calls, these are it. Some may be better for certain situations (e.g. Shockz) but are either more expensive, less portable, or both.These provide you with decent audio and a microphone that is comparable to using your phone directly. They do not produce audiophile-qulity sound. They are the ONLY alternative to a clunky headset or external microphone that I've found so far, and my tests have included some very expensive earbuds as well as earpiece-style devices that should have done better (e.g. Plantronics Voyager). With that in mind, pros and cons below:Pros:- Great microphone (by bluetooth headphone standards)- Good enough audio quality for conversations or basic recreational use- Great battery life, both in-use and from the case- USB-C charging (unlike Plantronics which uses a proprietary charger)- Comfortable, and stays in ear, especially with the help of included adjustable fins- Bluetooth Multipoint. For a headset at this price point, this is a fantastic feature and works well across my MacBook and Android phone.- Removable microphone so you can use them like regular buds- Small and looks more modern than a full on headset when worn- Price. I got these when they were on sale for ~$40, but at their full price of $80 I still think they are worth it- Customizable controls (although they are still pretty bad, see below)Cons:- The case is enormous and not pocketable at all. If you're carrying it, you need some kind of bag. The 55+ hour rated battery life is great, but I'd much rather half that and be able to put it in my pocket.- The case cover is magnetic, and feels a bit weak. I worry it will come off if I throw it in a bag, but so far it's been fine- Controls are dreadful - I don't love the tap control for everything. e.g. tap once for volume up, twice for volume down, etc. With only one tap surface and no swipe controls, I would have preferred physical buttons. I basically need to use the host device (e.g. phone/laptop) to control the volume. These are customizable but the premise of having to tap something potentially 3 times is pretty annoying, and the detection of taps isn't great either.- Proper in-ear detection. It seems like a software choice, because in-ear detection works when you first take them out of the case (they don't connect until you put them in your ear), but they don't disconnect when you remove them. This is kind of a nitpick and normally I wouldn't even include this, but it is preventing me from using a smaller case without the charger. The minute I put them in my ear, they will connect and stay connected unless I manually disconnect them from my device, or put them into a the charging case.

Have had these for over a year now and use them almost daily - they are my go-to headphones for work calls and calls from the car because the boom mic does a great job of screening out non-vocal background noise. But I am docking a star because 1) the case design is annoying, and 2) it doesn't play well with Windows/Teams. If you hold the case such that the R and L labels are right-side up, the R is on the left and L is on the right - not intuitive. And if I hold the case upside down so the labels are on the right sides, I then have to turn the headphones in upside down (i.e., earbud end pointing up) from the way they were in my ear before I can put them into the case. Minor annoyance but awkward and still slows me down in putting them in every time. The Windows/Teams issue is possibly not JLab's fault; the headphones work just fine with my iPhone and MacBook. But on the HP they sometimes (but not always - I don't get it) take several seconds to connect, and while the computer is trying to connect to them, the Teams audio completely freezes - I can't even use the built-in mic & speakers. So I have to open the Bluetooth settings EVERY DAY to proactively make sure the connection is solid a couple minutes before I join a call, otherwise I will be late to the call (or on time but unable to hear or speak). And then I often leave them off the charger unless I know I won't be on a call for a while, because if they're charging they'll disconnect and I'll have to do the settings thing again. Workable, and obviously I am still using them every day because I love the boom mic, but makes me hate the HP!

I work in Information Technology (IT). That means I might have to take a call on little or no notice. I also do a full week of being on-call IT Engineer now and again.But I really like the portability of true-wireless earbuds. It's just that I haven't had the best voice call experience with them. So far, with these, people don't know I'm using earbuds. And they are an excellent price compared to "full headset" Bluetooth audio with a boom microphone like the admittedly excellent Plantronics headsets.But, then, they surprised me. I don't know whether it's something with my ears, or my luck with these kinds of earbuds, I've never found earbuds that provide an equal experience in each of ears. Even the Samsung Pro buds, one is significantly louder and more clear than the other. To the point that listening to music never "feels" stereo.Not so these ones. The pair I have play the same in each ear, so the listening to audio feels like an honest stereo experience. And they surprised me. In the Winter (so far), my jaunts outside have been a bit chaotic for unimportant reasons, but I've left my phone inside while I stepped outside. A second floor ranch-style condo. Music has played up to 3 meters **from the building.** That's well beyond the promise of JLab or of the Bluetooth standard in general. Audio isn't perfect, but I'm not a seeker after perfect audio. It suits me, though I note the Bass does fade out as the battery starts to drain.The controls aren't bad, but neither would I call them intuitive. Ta the right bud to raise volume, the left one to lower, not bad. But a press-and-hold to end or to reject a call? That's not terrible, mind you. Just not intuitive.The boom mic is really good, and can be used plugged in to either bud, with a pop-in port cover for the bud that doesn't have the mic plugged in.There's a case to place the buds into for charging and for storage during travel. The case has its own battery, which has charged them up to full charge once. I've not tested how many times that will work. The top of the case fully removes, I've dropped it a couple of times when removing. Can't say it isn't my own fumble fingers, though. It has a magnetic plate, and will stay in place underneath the bud mounting half if you've not going anywhere. There's a channel into which the mic can lay when still attached to the buds (see picture). In fact, I have a very minor nit to pick that there's no easy way to store the mic without keeping it plugged into one of the buds. Something about the way the buds sit in the charging case feels a bit off. I keep setting the one without the mic in backwards. And I drop them about 30% of the time when removing. That might be me, though, as I cannot identify why I have that difficulty.I'm very happy with these buds. Way more than I expected from US$60 true wireless earbuds. Highly recommended.

It was missing the mouthpiece. I bought it as a gift to someone and had it sent to them, so I can't really return it. But it wasn't able to do what it was intended since it was missing the mouthpiece/mic