SifelySmart Lock Wi-Fi Gateway (Model Name: G2)

Arrived on time.Set up instructions very clear and it was easy to install. It was compatible with my system and the connectivity was very good.I will recommend it.

This device is not necessary for the lock to work, the lock can still be opened without it, but you would have to retrieve access codes and other information while being near the Sifely lock. I do recommend it, though, because it's much more convenient to be able to use the features without having to be physically close.However, there is something very important about this device: the gateway connects only to 2.4 GHz networks. So, please make sure to check that you have a 2.4 GHz network before purchasing.

We bought this Sifely Wifi Gateway and the Sifely Keyless Entry Smart Door Lock. We've used it Jan-March, now, and it has performed well in very cold weather, has made managing our rental property from afar much easier, and gives our guests a greater sense of security knowing that they are the only people with access during their visit. The notifications are helpful, too. And we experienced excellent customer service when we got an unexpected notification. They were interested in our issue, prompt to reply, and effective in helping us solve the problem. Both items were easy to install.

Let me start with the few downsides. Because of the keypad you have to mount it on top. Is that a problem? ehhhh maybe for some. This is a front door kind of lock so it goes on $900-$4k doors. The frames have cut outs for the latch plates. The top one it usually the dead bolt which doesn't have the lip on the plate. To install the plate with the lip you have to cut a notch for it on top. That means the lower (now the dead bolt plate) has a cut out for the lip that the dead bolt doesn't have. I just colored the notch with a brown marker and it blends fine. I am happy with it, but some people will say "I spent 4 grand on a door and now it doesn't look perfect." In fairness we have just installed 5 exterior doors and 7 different locks. There was not one of them that did not require some customization to get the plates to fit.Problem two, every once in a while it thinks you are trying to lock the door when you try and use a fingerprint to open it. No idea why. Then you have to use a different method. I mean you have a key fob, a numeric code, wifi or blue tooth with your cell phone, as well as fingerprints or the emergency key. To use the wifi for remote opening you need to buy the optional gateway.Problem three, the fingerprint is not always reliable, or more accurately requires you to place your finger in almost the same orientation as you recorded it in. Usually it takes me 2 or 3 tries to get it. That means like 5 seconds longer to do it. And there are times when your hands are full and that is annoying. What isn’t annoying is that you can put in hundreds of fingerprints, I did four of mine, and you don't need to dig for your key. It is way faster that the numeric entry option. So it is very convenient, I can use what ever hand is free and sometimes the clean hand. So I love it.Problem 4, the key fob lanyard is a stretchy cord that I doubt will last.Problem 5, you can give out all kinds of numbers to friends, family, guest, etc. but it picks them at random, you can change them to your preference only after you have used the assigned number at the lock once.I think this is a pretty weak list of complaints. Not withstanding these few annoyances I love the lock.Things I like about it. It has the best damn instructions I have ever seen! Every set of parts is in a numbered bag linked to the step in the instructions. Every step that could be the least bit confusing has a QR code link to a video on that step. And the instructions are clear. This thing was a dream to install. All the parts were made to make assembly a breeze.Joy 2, I have mentioned the multiple ways to open it.Joy 3 if you have the gateway it sends you a list in the app of when the door is used, who and how.Joy 4 There is a security switch to lock it so there is no external opening except with the emergency key. Conversely it locks behind you and the door unlocked window settings only go to 6 minutes, zero if you opened from inside.Joy 5 you can program open times during the day from the app. That said fingerprint open is so easy having it lock after you walk out is not much of an inconvenience.Joy 6 it looks nice and talks to you.Joy 7 by far the best value, feature rich lock out there.Joy 8 it looks solid as a rock.Joy 9 setting up the finger prints has you read your fingerprint 3 times for each one. It was effortless.Highly recommended. I only marked it down because some people will find some of the challenges mentioned a concern.

My gateways works extremely well! For best results, ensure the gateway is on the same floor or near the keyless door locks for best connection. I have 7 keyless door locks: however, the recommended maximum to connect is between 2-5 devices. Therefore, I needed two gateways to ensure all devices connected. Their customer service was easy to work with. I am pleased with this product.

First problem: you make this thing discoverable by unplugging it and plugging it back in. There's a security issue there. I could turn the power off and on to my house real quick and have a minute or so after that to be able to connect to this and have full control over unlocking my door from the outside without having ever connected to it before. There should be a hard reset button the actual device to achieve this result instead of just disconnecting power. Because of this (and it's performance over the last 6 months) I've decided to not keep using this device.The connectivity of this device is off and on and I'm more likely to win a coin toss than to expect the remote unlock/lock functionality to actually work. The app is not good. It lags and sometimes there is 20 seconds between when I touch the screen and when it responds. I've built a few apps over the past decade and I know what it takes to actually design a user interface that is half decent. It should respond within 100ms of touching the screen (even if it's just saying "loading..."). If I were building an app like this for just myself I might cut corners like they did, but since they cut corners on the app (which are relatively cheap to fix) I can't imagine the corners they cut on the actual hardware as well.Devices sits about 30 feet from my main Eero router (I have 2 other routers in my mesh system as well). Very poor connection. My Liftmaster garage door is about 2x the distance from the router and it responds fine every time. Assuming the garage door isn't just magic, I should be able to expect the area inside of the radius of the garage to be "within range" of the router... unless it has a bad antenna. This thing almost never works and then I'll get a random push notification saying my door was unlocked. This is a little disconcerting when I'm working late at 3 AM and the whole house is dark. Plenty of times getting my gun and going to check things out. Glad I live in a small town where nothing happens.You get what you pay for. This thing occasionally works after the headache of setting it up. I wouldn't buy it again though. The actual door lock I use this with (sold separately) is decent though but it's unfortunate I haven't got a good gateway to connect it to wifi.